Heather Locklear startled shoppers at an upscale mall when she looked "puffy-faced and out of it" while running errands with her assistant.

"I couldn't believe it was really her!" an eyewitness who spotted the 54-year-old former Melrose Place star at The Commons at Calabasas in California on July 29 told Breaking Celebrity News.

"Heather looked tired, bloated and unkempt," noted the onlooker. "She