EXPOSED: Exclusives///kitchen nightmares couple changes tip policy paying less - Complete Coverage

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Kitchen Nightmares' Controversial Couple Changes Their Tip Policy -- Now Paying Less!

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May 17 2013, Published 5:03 p.m. ET

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Viewers were outraged to learn Amy's Baking Company owners were keeping the tips their servers earned when the restaurant was featured on a recent episode of Gordon Ramsay's Kitchen Nightmares, but Breaking Celebrity News has exclusively learned the backlash has caused owners Amy and Samy Bouzaglo to implement a new tip policy — by paying their servers less.

Prior to the policy change, servers at the Scottsdale, Ariz. restaurant were paid between $8 and $14 an hour, but all tip money went straight into the owner's pockets, a big no-no in the service and hospitality industry.

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And according to a press release from the Bouzaglos, they "strongly disagree" that their staff "was poorly compensated or that we improperly benefited from tips," but have reluctantly tweaked their policy to please the public.

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"Previously, we served as the primary waiters and the pooling of tips allowed us to pay bussers $8-$14 per hour, significantly higher than the approximately $3.60 that is a typical hourly wage for restaurant employees in Arizona," the statement reads.

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"We believed this was a sound approach, especially on nights when the restaurant was not as busy. In those cases the bussers were making more than we were as servers because they were guaranteed a higher hourly wage instead of making money only when we had customers or were busy."

The restauranteurs — who have now been dubbed "the most hated restaurant owners to ever appear on Kitchen Nightmares" — plan to put the release on their Facebook page on Friday.