An outright brawl broke out between the manager of a Florida Steve Madden store and a Swiss shopper on Wednesday, and Breaking Celebrity News has all the details of the crazy showdown.

The drama started when the employee at Sunrise, Florida’s, Sawgrass Mills Mall told the customer the store was closed, at around 5:30 pm ET on Wednesday.

At first, a male worker blocked the blonde tourist from entering the store, repeatedly telling her that she couldn’t shop there today and to back away. Cellphone video recorded by local radio DJ Andy Slater captured the chaotic moments to follow, seen above.